We’re her to help you find the perfect ring: schedule a one-on-one phone call with one of our jewelry experts.

At Avina Jewels, we have committed ourselves to offering you high quality diamonds at contemporary prices, always supplemented by first-class service in our guarantees.

The Avina Jewels Certificate Guarantee

Diamond and gemstone certificates list the properties (features) of the examined diamond or gemstone and serve for quality assurance. At Avina Jewels, we guarantee that each of our diamonds or gemstones has a certificate issued by one of the five leading gemology laboratories in the world (GIA, AGS, HRD, IGI or EGL) or by the Diamond Factory (DF) or by the International Colored Gemstone Laboratory (ICL). You may find that some of our competitors issue their own certificates. At Avina Jewels, we only sell diamonds and gemstones with certificates from strict and recognized laboratories in the industry.

The Avina Jewels Diamond and Gemstone Information Guarantee

At Avina Jewels, we guarantee that the Website will always have complete information about every single diamond and gemstone available on the website. This includes the exact properties and origin of the certificate.

The Avina Jewels Money-Back Guarantee

If you are not satisfied with a diamond or gemstone or a piece of diamond or gemstone jewellery that you have purchased at Avina Jewels, you may return it within 30 days. For orders of INR 1,659,818 and above, you are only able to return your order within 14 days. When paying for your product(s) using a currency other than GBP applicable order values will be rounded up to the nearest 500 to determine the return period. Providing that you return your product(s) undamaged within the prescribed return period, we guarantee a full refund of the purchase price without any further questions. This does not affect your rights according to Clause 4. If you want to take advantage of the money-back guarantee, please contact our customer care, and we will inform you about the next steps of the procedure.

The Avina Jewels Lifetime Warranty Against Manufacturing Defects

Your Avina Jewels jewellery comes with a lifetime warranty that covers all manufacturing defects. See section 5. for more details.

The Avina Jewels Free Size Fitting Guarantee

At Avina Jewels, we will happily offer you a free size adjustment on your ring purchase, as long as it is claimed within 30 days from the date of purchase. This guarantee does not apply to bespoke rings. For details, see the provisions specified in sections 5.18 – 5.27.

The Avina Jewels British Manufacturing Guarantee

With a showroom in Mayfair and workshops in central London, we pride ourselves in being a British company that manufactures its jewellery in Great Britain. It is precisely for this reason that our jewellery is marked by the British Office for Precious Metals Control.

Absolutely, we can arrange for you to view the diamond before it is set.

Yes, we provide comprehensive diamond guides to help you make informed decisions.

Yes, we allow our customers to choose their diamond's cut, color, clarity, and carat weight to meet their personal preferences and budget. Our experts are available to guide you in selecting the best diamond based on these factors.

Yes, all our diamonds come with certification from internationally recognized grading laboratories like GIA or IGI.

Yes, we offer customization options for ring settings, allowing you to choose the metal type and design that suits your taste.

Yes, we offer complimentary resizing for diamond rings within a certain period after purchase.